For the Netherlands and for Belgium
We receive automatic notifications from the webshop when the payment summary can be sent. Sometimes the order is still on its way. Would you like to know more about the status of the delivery of your order? In that case we recommend you to contact the webshop.
If you didn't receive a delivery but did receive a payment overview from Riverty, it is important to check the status of the delivery with the webshop. Pending delivery, we may pause your payment statement for 14 days.