For the Netherlands and for
Belgium
I have not received my order
If you indicate that you have not received your order, we will ask the webshop to provide a proof of delivery.
The proof of delivery shows whether you have received the order
If the webshop sends a delivery receipt showing that the order was delivered to your home or to an address agreed beforehand, the invoice is justified. This also applies if the order was delivered to a collection point and then collected. In that case, we ask you to pay the invoice to Riverty.
Pay your invoice to Riverty with the Riverty app or MyRiverty
The Riverty app and MyRiverty allow you to pay easily and quickly. The links below explain how to pay.