For the Netherlands
If you chose 14-day invoice when completing your online order, you will pay your bill within 14 days. If you have chosen a monthly invoice, you will pay once a month, around the 5th of the month.
The payment due date depends on which Riverty payment method you have chosen.
- Pay by monthly invoice:
You will receive your monthly invoice at the end of the month and the payment deadline is around the 5th of the month. - Pay by 14-day invoice:
If you chose 14-day invoice, you will pay your order 14 days after receiving your invoice. Riverty gives you the opportunity to review your order upon receipt and decide if you want to keep it.
Check payment due date in app
If you are unable to pay the invoice within 14 days, you can suspend payment once via the Riverty app for 7 days. Please note, this can be done up to 13 days after receipt of the order. After that it is no longer possible to pause the payment.
If we have not received your payment after the 7 day suspension, we will send you a reminder by e-mail and/or SMS. This will warn you of an increase in collection costs if you don't pay on time. These collection costs will be charged automatically and will have to be paid by you.
The payment deadline is clearly stated in the invoice e-mail you receive. In addition, you will find the payment due date in MyRiverty or the Riverty app.
For Belgium
Riverty offers you the opportunity to review your order upon receipt and decide if you want to keep it. You pay the invoice after 14 days.
If you are unable to pay the invoice within 14 days, you can suspend payment once via the MyRiverty app for 7, 14 or 21 days. Please note, this can be done up to 13 days after receipt of the order. After that it is no longer possible to pause the payment.
If we have not received your payment after the 7, 14 or 21 days suspension, we will send you a reminder by e-mail and/or SMS. This will warn you of an increase in collection costs if you don't pay on time. These collection costs will be charged automatically and will have to be paid by you.
The payment deadline is clearly stated in the invoice e-mail you receive. In addition, you will find the payment due date in MyRiverty or the Riverty app.
