My invoice is not visible in the app

For the Netherlands and for Belgium

If you log in but don’t see your purchases, invoices, or returns, this can usually be solved with a quick check of your login details and region settings.

1. Check your email address
   Make sure you are logging in with the same email address you used when making your purchase.
2. Verify your region and language
   If you still don’t see any invoices, go to the Profile page in the app and check your Region and language settings.
   • Ensure that the correct country (market) is selected.
   • If it’s not correct, log out and choose the right market before logging in again.  

Useful links:
Select the correct country
I see a white screen after logging in
The status of my invoice is: "available soon." What does that mean?

Download the Riverty app!

Use the Riverty app to get an overview of your purchases Easily pay and view billing details Manage your returns Pause your bill