For the Netherlands
You can submit a written request for this via customercare@riverty.nl. The relevant department will process your request.
Don't forget to send a copy of your ID.
Urgent! The photo and BSN number of your ID must be shielded and/or illegible. If we receive an ID with a photo and BSN number, we are obliged to destroy it immediately and we can't process your request.
For Belgium
You can submit a written request for this at customercare@riverty.be. The relevant department will process your request.
Do not forget to send a copy of your ID.
Please note that your passport photo and national number must be masked and/or unreadable. If we receive an ID with passport photo and National Number, we are obliged to destroy it immediately and cannot process your request.
