Why do I receive an invoice from Riverty for my EasyPark transactions?

For the Netherlands and for Belgium

Riverty provides direct debit for EasyPark payments Riverty takes care of the direct debit payments for EasyPark. You will receive a monthly invoice from us with all your parking transactions.   Around the 5th of each month, the payment will be debited from your bank account You will usually receive the invoice by email around the 2nd of the month. The payment will be debited from your account by direct debit around the 5th of the month.

Use the EasyPark app if you want to change your payment method
If you want to use a different payment method, you can change this in the EasyPark App.

If you have any questions about your parking transactions, for example because you do not agree with a particular transaction, please contact EasyPark. They can change this for you and will then pass this on to Riverty.

Are you new to EasyPark and have you recently made several parking transactions?
If so, you might receive your first invoice earlier than usual. This can happen if you reach a high total parking amount before the end of the month.

If you’ve chosen direct debit, the total amount will be automatically withdrawn from your bank account within 3 days of receiving your invoice. After that, your monthly invoices will be sent at the beginning of each month as standard.
We recommend checking to make sure the payment was successfully processed.

Download the Riverty app!

Use the Riverty app to get an overview of your purchases Easily pay and view billing details Manage your returns Pause your bill

For Dutch customers EasyPark an be reached through:

• https://www.easypark.com/en-nl/help
  • You can also use the Live Chat option (if available at that moment)

For Belgian customers EasyPark can be reached through:

• https://www.easypark.com/nl/help
• E-mail: service@easypark.net
• Phone: +32 643 12 000