For the Netherlands and for
Belgium
Contact the webshop to report your return
We advise you to check the return process on the webshop’s website and register your return there. This way, the webshop knows that you are sending something back.
Register your return with Riverty
You can register your return with Riverty via the return button in our emails, the app, or the web app.
Avoid extra costs by paying for the items you want to keep
By registering your return with Riverty, you make sure you only pay for the items you want to keep and avoid possible reminder fees. We will temporarily pause your payment so the webshop, such as Wehkamp, has time to process your return.
Read the step-by-step guide to make sure your return is processed correctly:
Step-by-step plan to return an order
