Returns
General
- Step-by-step plan to return an order
- Return procedure and terms and conditions of the webshop
- Webshop did not receive return - return receipt request
- My returned items are rejected by the webshop, what can I do?
- I can't add a returned item in the app or MyRiverty
- I want to pause my invoice while my returned order is being processed
Switched products
Full return
- I returned my items, but I still get a reminder
- The webshop has been declared bankrupt but I returned the order
- How can I see my outstanding balance after I returned my entire order?
- I want to return all my ordered items through MyRiverty
- I want to return all ordered items through the Riverty app
- How can I return my ordered items?
Partial return
- How can I see my outstanding balance after I returned a part of my ordered items?
- I want to return a part of my ordered items through MyRiverty
- I want to return ordered items via the app
- I returned a part of my products, but I still get a reminder
- I returned the order, but I still see an outstanding invoice
- How can I return ordered items?