For the Netherlands
Select your purchase in the Riverty app. Afterwards you scroll down and select "Register return". In this menu you can check which items you have kept. The invoice amount is updated now. You can already pay the correct amount via iDEAL. With this action, the status of the invoice is also changed to "Return pending".
For Belgium
Select your purchase in the Riverty app. Afterwards you scroll down and select"Register return".In this menu you can check which items you have kept. The invoice amount is updated now. You can already pay the correct amount via iDEAL. With this action, the status of the invoice is also changed to "Return pending".